Leadership is tough. But it doesn’t have to break you.
In South Africa’s high-pressure contact centres and BPOs, leaders face a daily grind of high attrition, constant recruitment, and disengaged teams. It’s a cycle that leaves even the most capable managers drained and doubting themselves.
Pierre knows this world well. Before founding Zenith Coaching, he led teams at Betway Africa, where the pace was relentless, the targets demanding, and the stakes high. He saw how quickly leaders could shift from confident decision-makers to exhausted firefighters and how that struggle affected not just results, but people’s lives.
That experience now fuels his mission. As a Globally Certified Gallup Strengths Coach, Pierre helps leaders cut through the noise, reconnect with their strengths, and rediscover the clarity and purpose that great leadership demands.
At Zenith, he blends frontline experience with research-backed coaching tools to help leaders build engaged teams, boost performance, and step into leadership that feels sustainable, not just survivable.
Why Zenith?
The word Zenith means the highest point, the peak. Combined with the compass in the logo, it reflects what coaching here is about: helping leaders and teams find direction and climb toward their highest potential.
My Role as your guide
I don’t believe leadership should be a constant uphill grind.
My role is to provide you with clarity, practical strategies, and sustainable approaches to leadership. I combine:
Empathy — because I know the human cost of attrition and burnout.
Authority — through years of hands-on leadership experience.
Clarity — breaking complex challenges into simple, actionable steps.
What we do together
Through the Zenith Leadership Coaching Programme (30 weeks), I help contact centre leaders and executives reduce attrition, grow engaged teams, and lead with confidence. The journey begins with a 12-week operational pilot, and continues into 18 weeks of cultural growth and engagement.
The bigger picture
When leaders thrive, teams thrive. When teams thrive, results follow.
That’s what Zenith Leadership Coaching is about: creating clarity, building resilience, and unlocking the potential of people and businesses.
Are there free resources available?
Yes, we offer free resources to support your leadership journey and enhance your skills.